sales@maxxronlubricants.com
Privacy Policy
This Privacy Policy describes how Maxxron we collects, uses, and shares your personal information when you visit our website at https://maxxronoils.in/, use our services, or make a purchase of our products (lubricants, engine oils, grease, etc.).
Contact and Ownership Information
| Detail | Information |
| Company Name | Maxxron |
| Physical Address | Parasnath Jain Complex, 1st Floor, Office No -1 to 6, Rohtak Road, Nangloi Flyover, Block 4 ABC, Nangloi Extension, Nangloi, Delhi 110041, India |
| Website | https://maxxronoils.in/ |
| Email for Privacy Concerns | sales@maxxronlubricants.com |
| Phone Number | +91 9582949558 |
For all questions or requests related to this Privacy Policy or your personal data, please contact us using the details above.
Information We Collect
We collect personal information from you through various channels, including our website forms, direct communication (phone/email), and during product orders:
| Category of Data | Examples of Data Collected | Purpose of Collection |
| Direct Identifiers | Name, postal address (for billing and delivery), email address, and mobile number. | To fulfill and deliver product orders, process payments, and communicate important updates. |
| Commercial Information | Product purchase history, order details (Engine Oil type, quantity, etc.), payment records (excluding full credit card numbers, which are processed by third parties). | To manage transactions, maintain records for product warranties (if applicable), and improve our product offerings. |
| Device/Usage Data | IP address, browser type, operating system, and data on how you navigate our website (e.g., pages viewed, time spent). | To maintain and improve our website’s performance, ensure security, and analyze marketing effectiveness. |
| Communication Data | Records of calls, emails, or messages exchanged through WhatsApp or the website contact form. | To provide customer support, respond to inquiries about lubricants and oils, and manage distribution relationships. |
How We Use Your Information
We use the information we collect for the following business purposes:
- Service Delivery: To process your orders for Maxxron lubricants and oils, manage your account, and arrange for product delivery.
- Customer Support: To respond to your questions, provide technical information on our products, and handle any product or order issues.
- Marketing and Promotions: To send you promotional materials, newsletters, and information about new products or offers, but only if you have provided your explicit consent.
- Website Improvement: To understand which parts of the website are most popular and to enhance the user experience.
- Security and Fraud Prevention: To protect our business and customers from fraudulent transactions or misuse of our services.
- Legal Obligations: To comply with Indian legal and regulatory requirements, including tax and accounting laws.
Sharing Your Personal Information
We are committed to maintaining your trust, and we do not sell or rent your personal information to third parties for their independent marketing purposes. We may share your information only in the following limited circumstances:
- Third-Party Service Providers: We work with external vendors to perform functions on our behalf. This includes:
- Payment Gateways: To securely process your payments.
- Logistics/Shipping Partners: To deliver your products to your specified address.
- IT and Website Hosting Providers: To maintain the functionality and security of https://maxxronoils.in/.
- Legal Compliance and Protection: We may disclose your information if required by law, such as to comply with a subpoena, court order, or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against accidental loss, unauthorized access, destruction, or disclosure. While we strive to use commercially acceptable means to protect your data, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data transmitted to our website.
Your Data Rights
If you are a customer or user of Maxxron, you have rights concerning the data we hold about you. You may:
- Request Access: Request to know what personal data we hold about you.
- Request Correction: Ask us to correct any inaccurate or incomplete data we have.
- Opt-Out of Marketing: Request to stop receiving marketing or promotional communications from us by following the unsubscribe link in our emails or contacting us directly at sales@maxxronlubricants.com.
We will respond to your requests in accordance with applicable Indian laws.
Cookies and Tracking Technologies
Our website, https://maxxronoils.in/, may use cookies to distinguish you from other users. Cookies are small text files placed on your device to collect standard Internet log information and visitor behavior information. This helps us provide you with a good experience when you browse our website and allows us to improve our site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy regularly for any changes.